1win KYC and AML Policy

1win applies KYC and AML procedures to verify the identity of its users, prevent fraudulent conduct, and safeguard the platform against financial crime. These measures serve as the foundation for responsible gaming and regulatory compliance.

The platform’s KYC and AML framework is designed to guarantee:

• Fair play for all registered users across casino and sportsbook services
• User safety through verified account management and transaction monitoring
• Full transparency in how accounts, funds, and activities are handled
• Compliance with applicable legal and regulatory requirements in India and internationally
• Protection of personal data submitted during the verification process
• A consistent standard of account protection for every user

Every new user registered on the platform is required to complete identity verification before accessing certain features or processing withdrawals. The ID verification process may involve the submission of one or more of the following document categories:

• Government-issued photo identification: A valid national ID card, passport, or equivalent official document confirming the user’s identity
• Proof of current residential address: An official document such as a utility bill, bank statement, or government correspondence issued within a recent period
• Confirmation of payment method ownership: Evidence that the payment instrument used for deposits or withdrawals belongs to the registered account holder
• Additional identity or source-of-funds documentation: Requested at the discretion of the compliance team when enhanced due diligence is required

All documents submitted must be valid, legible, and unaltered. The platform reserves the right to request further information at any stage of the verification process.

1win maintains a comprehensive set of security measures to detect, prevent, and report money laundering and any other form of financial crime or illegal activity on the platform. These controls are applied consistently across all user accounts and transaction types.

AML controls in place on the platform include:

• Transaction monitoring: All deposits, withdrawals, and in-platform transfers are subject to continuous monitoring for irregularities or suspicious activity
• Automated detection systems: Rule-based and algorithmic tools flag unusual patterns of behaviour or financial movement for further review
• Enhanced due diligence: Additional scrutiny is applied when accounts or transactions are identified as presenting elevated risk
• Review of large or unusual transfers: Transactions that exceed defined thresholds or follow atypical patterns are assessed by the compliance team
• Risk scoring: Each account is assessed and assigned a risk profile based on activity, funding sources, and other relevant indicators
• Sanctions and PEP screening: All users are screened against international sanctions lists and databases of Politically Exposed Persons (PEP)
• Reporting obligations: Where legally required, suspicious activity is reported to the relevant competent authorities without prior notice to the account holder

Certain actions are strictly prohibited on the platform in support of its KYC and AML obligations. All registered users are expected to adhere to these restrictions as a condition of continued access.

The following activities are prohibited:

• Operating multiple accounts: Registering or maintaining more than one account per individual is not permitted under any circumstances
• Submitting forged or stolen documents: Providing falsified, altered, or fraudulently obtained documents during the verification process constitutes a serious violation
• Laundering or concealing funds: Using the platform to process, transfer, or obscure funds of unlawful origin is strictly forbidden
• Manipulation of platform systems: Any attempt to exploit, abuse, or interfere with the platform’s technical or financial infrastructure is prohibited
• Sharing or transferring account access: Accounts may not be sold, lent, or otherwise transferred to any third party
• Using third-party payment instruments: Deposits and withdrawals must be conducted using payment methods owned exclusively by the registered account holder
• Misrepresentation of identity: Providing false personal data or impersonating another individual during registration or verification is a direct breach of platform rules

Any breach of the platform’s KYC and AML policies will result in immediate enforcement action, applied at the sole discretion of the compliance team. Depending on the nature and severity of the violation, measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or associated winnings, and reporting of the account holder and relevant information to competent authorities where applicable under Indian or international law.

Every account holder bears direct responsibility for maintaining accurate, current, and truthful personal data on the platform at all times. Users are required to complete the ID verification process promptly upon request and to respond without undue delay to any compliance-related correspondence or requests for additional documentation. All payment methods used for deposits and withdrawals must be owned solely by the registered account holder, and the use of third-party instruments is not permitted under any circumstances. Should a user become aware of or suspect any suspicious activity associated with their account or the platform, they are expected to report this to the support team at the earliest opportunity. Failure to fulfil these obligations may result in enforcement action, including the suspension of account access or the restriction of funds.

1win upholds the principles of fair play and transparency as central commitments in protecting its users and sustaining a safe, compliant gaming environment. These principles are not aspirational; they are operationalised through defined compliance procedures applied consistently across all accounts.

The platform’s approach to user safety and fair conduct is guided by the following principles:

• Full compliance with applicable KYC and AML standards as required by regulatory obligations
• Strict confidentiality and protection of personal data submitted during account registration and document submission
• Ongoing transaction monitoring to detect and act on suspicious activity before harm occurs
• Prevention of manipulation, collusion, and any conduct that compromises the integrity of the platform
• Dedicated user support for matters related to account security, verification, and regulatory requirements
• A principle of shared responsibility, where users and the platform each uphold their respective obligations
• Equal application of all rules and security measures across every registered account, without exception